Follow these steps to get your new Samsung A34 5G ready for use within our organization:
1. Start Your Device
- Turn on your device and select 'Start' at the Welcome screen.
2. Accept Terms
- At the 'For your review' screen, select 'Agree to all' and then 'Agree' to proceed.
3. Connect to Mobile Data
- Select 'Continue' to use mobile data.
4. Device Enrollment
- The device will update the Knox Enrollment and check a few details. When prompted that 'This device belongs to your organization,' select 'Next.'
- The device will enroll and load updates. This process may take a few minutes.
5. Username Entry
- At the 'Username' screen, enter your MADEC computer login username (do not use your email address) and select 'Next.'
6. Password Entry
- Enter your MADEC password and select 'Sign In.'
7. Initial Setup
- On the 'Set up your phone' screen, select 'Continue.'
- At the prompt 'This device isn’t private,' select 'Next.'
8. Update Passcode
- Select 'Update Device passcode', choose 'PIN,' and set a 4-digit PIN (this will be your screen unlock code).
- When you return to the 'Lock screen notifications' screen, select 'Done' at the bottom.
9. Skip Accessibility Features
- On the 'Always accessible' screen, select 'SKIP.'
10. Finalizing Setup
- Allow the phone to sit for about 15 minutes. It will download and install pre-configured apps.
11. Email Setup
- Once all apps are installed, your pre-configured email app will be Boxer. If you encounter any issues, please contact IT Support at 03 5025 4099 and leave a message.