MADEC Australia

General

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FAQ 10

• How to advise the IT Helpdesk about an Information Security Incident
• Moving Computer Onsite to Offsite ( and Vice Versa ) Process
• How do I use Secure Print? [ Windows 11 ]
• Enable Finisher settings on Copier / Printer
• Clearing your Cache and Cookies in Chrome.

See all 10 articles

Getting Started 4

• Update Sophos Connect Client Configuration for VPN Connectivity
• Preparing for Multifactor Authentication in Microsoft 365
• Configure Email using Microsoft Outlook on Mobile Device
• VETTrak Hosted Environment - Launcher

Polycom/TIPT Phones 15

• Poly Edge E220 - User Guide and Quick Tips
• Standard Phone User Guide - VVX 411
• Standard Phone User Guides - VVX 501 / VVX 601
• Set your voicemail greetings (recording)
• Check your voicemail messages

See all 15 articles

Work From Home Instructions 3

• Remote Access to RDFarm (Windows Devices)
• Remote Access to RDFarm (Mac Devices)
• Install & Configure Webex for Phone Communications

Microsoft Teams 9

• Configuring Microsoft Teams at First Login - MADEC Computers
• Adding Contacts
• Create a Teams Video Meeting
• Create a 1-to-1 Chat in Microsoft Teams
• Create a Group Chat in Microsoft Teams

See all 9 articles

Guides 11

• Computer Equipment Return
• Fixing Outlook Error
• Completing your RAM authorisation invitation
• Share Calendar and Permissions
• Booking Rooms and Vehicles in Outlook

See all 11 articles

Mobile Phones 6

• Samsung A34 5G Setup Guide
• Samsung A33 5G Setup Guide
• Samsung A32 5G Setup Guide
• iPhone Setup Guide
• Samsung A21 Setup Guide

See all 6 articles

Policy 3

• IT Helpdesk Account Creation Policy
• IT Helpdesk Account Modification (Cross boarding Policy)
• IT Helpdesk Account Closure Policy (Offboarding)