Polycom/TIPT Phones

Instructions and helpful hints on using the Polycom or TIPT phones now in place.

Poly Edge E220 - User Guide and Quick Tips
Please see the guides below as well as the attached document for Poly Edge E220 Quick Tips . === --- === === --- --- ...
Tue, 2 Dec, 2025 11:53 AM
Standard Phone User Guide - VVX 411
Attached is the Quick Reference Guide for the standard VVX 411 handset that are on the desks of most staff. The first thing to note, is that you DO NO...
Fri, 2 Aug, 2019 9:10 AM
Standard Phone User Guides - VVX 501 / VVX 601
Attached are the Quick Reference Guides for the special VVX 501 or VVX 601 handsets that are on the desks of some staff . The first thing to note , i...
Wed, 28 Aug, 2019 11:34 AM
Set your voicemail greetings (recording)
To record a new name recording: Bring up the menu screen by pressing the Home button Go to Messages, Message Center If you have not already ...
Tue, 6 Aug, 2019 4:38 PM
Check your voicemail messages
  Bring up the menu screen by pressing the Home button Go to Messages, Message Center Enter your 4 digit passcode (unless you have changed it,...
Fri, 2 Aug, 2019 4:50 PM
Finding a name in the Enterprise Directory
  Bring up the menu screen by pressing the Home button Choose Directories, Enterprise Directory You enter names in the search box the same way...
Fri, 2 Aug, 2019 9:58 AM
Transfer a call to a known number
Press Transfer Dial the required number Announce that you are transferring Press Transfer - the call gets transferred Hang up the handset
Fri, 2 Aug, 2019 5:18 PM
Transfer a call using the Directory
Press Transfer Press the Home button Choose Directories, Enterprise Directory Look up the person required Select the person and press the centre but...
Fri, 2 Aug, 2019 5:22 PM
Clear the missed calls display
The Polycom VVX phones display the number of missed calls, alternating with the date. This shows up in the upper right hand corner of the display. The Miss...
Mon, 12 Aug, 2019 10:06 AM
Add Numbers to the Contact Directory and Quick Dial List
On the VVX411 you can display a total of 11 Quick Dial names Press the Home button Select Directories Select Contact Directory Press Add Enter a First...
Fri, 30 Aug, 2019 2:56 PM