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General
FAQ
10
How to advise the IT Helpdesk about an Information Security Incident
Moving Computer Onsite to Offsite ( and Vice Versa ) Process
How do I use Secure Print? [ Windows 11 ]
Enable Finisher settings on Copier / Printer
Clearing your Cache and Cookies in Chrome.
See all 10 articles
Getting Started
4
Update Sophos Connect Client Configuration for VPN Connectivity
Preparing for Multifactor Authentication in Microsoft 365
Configure Email using Microsoft Outlook on Mobile Device
VETTrak Hosted Environment - Launcher
Polycom/TIPT Phones
15
Poly Edge E220 - User Guide and Quick Tips
Standard Phone User Guide - VVX 411
Standard Phone User Guides - VVX 501 / VVX 601
Set your voicemail greetings (recording)
Check your voicemail messages
See all 15 articles
Work From Home Instructions
3
Remote Access to RDFarm (Windows Devices)
Remote Access to RDFarm (Mac Devices)
Install & Configure Webex for Phone Communications
Microsoft Teams
9
Configuring Microsoft Teams at First Login - MADEC Computers
Adding Contacts
Create a Teams Video Meeting
Create a 1-to-1 Chat in Microsoft Teams
Create a Group Chat in Microsoft Teams
See all 9 articles
Guides
11
Computer Equipment Return
Fixing Outlook Error
Completing your RAM authorisation invitation
Share Calendar and Permissions
Booking Rooms and Vehicles in Outlook
See all 11 articles
Mobile Phones
6
Samsung A34 5G Setup Guide
Samsung A33 5G Setup Guide
Samsung A32 5G Setup Guide
iPhone Setup Guide
Samsung A21 Setup Guide
See all 6 articles
Policy
3
IT Helpdesk Account Creation Policy
IT Helpdesk Account Modification (Cross boarding Policy)
IT Helpdesk Account Closure Policy (Offboarding)
