1. Prerequisites for Account Modification:
  • Manager Account Modification Request Form must be received before modifying the account.  

 

  1. Account Modification Timeline:
  • Once the request is received, ensure all additional notes or requests for the account modification are kept in the same job.
  • The IT Helpdesk has up to two business day hours to Modify the account from a Change of job role.
  • Managers who submit the Account Modification Request Form must allow two clear business days for account modification is needed.